Accessibility Statement

Last Updated: March 15, 2025

Acorn is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Our Commitment

We strive to ensure that our website and platform comply with best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA as our target.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Acorn is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Acorn includes the following accessibility features:

  • Keyboard Navigation: All functionality is operable through a keyboard interface without requiring specific timings for individual keystrokes.
  • Text Alternatives: We provide text alternatives for non-text content so it can be changed into other forms people need, such as large print, braille, speech, symbols, or simpler language.
  • Adaptable Content: We create content that can be presented in different ways without losing information or structure.
  • Distinguishable Content: We make it easier for users to see and hear content, including separating foreground from background.
  • Predictable Navigation: We make web pages appear and operate in predictable ways.
  • Input Assistance: We help users avoid and correct mistakes.
  • Compatible Technology: We maximize compatibility with current and future user tools.

Assistive Technology Supported

Acorn is designed to be compatible with the following assistive technologies:

  • Screen readers (including NVDA, JAWS, VoiceOver, and TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Known Limitations

Despite our best efforts to ensure accessibility of Acorn, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Interactive Data Visualizations: Some of our advanced data visualization features may not be fully accessible to screen reader users. We are working on providing alternative ways to access this information.
  • Legacy Content: Some older documents (PDFs, etc.) may not be fully accessible. We are in the process of remediating these documents.
  • Third-Party Content: Some content provided by third-party integrations may not be fully accessible. We are working with our partners to improve this.

Continuous Improvement

We are committed to continually improving the accessibility of our platform. We are actively working to increase the accessibility and usability of our website and platform by implementing the following initiatives:

  • Regular accessibility audits and testing
  • Accessibility training for our development and design teams
  • Inclusion of people with disabilities in our user testing
  • Engagement with accessibility experts for guidance and evaluation

Feedback

We welcome your feedback on the accessibility of Acorn. Please let us know if you encounter accessibility barriers on our website or platform:

  • Email: accessibility@acorn.io
  • Phone: +1 (555) 123-4567
  • Postal Address: Acorn, Inc., 123 Growth Avenue, Suite 500, San Francisco, CA 94103

We try to respond to feedback within 2 business days.

Assessment Approach

Acorn assesses the accessibility of our platform through the following approaches:

  • Self-evaluation: Our development team regularly evaluates our platform against WCAG 2.1 Level AA criteria.
  • External audits: We engage third-party accessibility experts to conduct comprehensive audits of our platform.
  • User testing: We include people with disabilities in our user testing processes.
  • Automated testing: We use automated tools to identify potential accessibility issues during development.

Legal Disclaimer

Acorn is committed to good faith efforts to comply with relevant accessibility laws and regulations. However, this statement is for informational purposes only and does not constitute legal advice. The accessibility standards and guidelines mentioned are not legal requirements in all jurisdictions, and compliance with them does not necessarily ensure compliance with all applicable laws.

Additional Resources

For more information about web accessibility, please visit these resources:

Contact Us

If you have any questions about our accessibility statement or would like to report an accessibility issue, please contact us at:

Acorn, Inc.
123 Growth Avenue
Suite 500
San Francisco, CA 94103
accessibility@acorn.io

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